Value Added Services
Ping IT regularly provides additional services to our clients normally as a standalone project
and we have listed below some of the most common examples:
Infrastructure Consultancy
As specialists in the SME market Ping IT Services regularly provide major upgrades / new applications
on our client’s sites, including Email, Operating Systems Upgrades, Remote User Access, Backup Systems etc.
Security
Ping IT Services provide a wide range of security solutions depending on our client’s requirements i.e.
from basic firewalls to penetration testing and full encryption services.
more information »
Patch Management
Most software manufacturers provide small updates to their software to fix problems (bugs) end users have
found, these are commonly called "patches”. Unfortunately some "patches" create more problems than they solve
and hence Ping IT Services will test, install (as appropriate) and support these minor upgrades for our clients.
Anti Virus / Spam Filtering
Most SME’s will suffer from some form of problem caused by viruses or unethical hacking of companies PC’s.
To prevent this Ping IT Services are often requested to install up to date Anti Virus solutions and Firewalls.
Web Updates
Due to most SME Businesses changing and expanding the company’s website does not reflect relevant information
and the current company image. To address this key marketing message Ping IT Services assist our clients by updating
/ adding content to the existing Web Site.
Back-Ups
Ping IT Services have found over the last 8 years that most companies in the SME sector either:
- forget to test the backup tapes
- don't backup to a suitable medium
more information »
Summary
All of these common services / other on site consultancy can be purchased as additional hours at your hourly rate detailed on your Support Contract.